Your Questions, Answered.
Of course you can cancel your subscription at any time!
The quickest way to do this is by logging onto your account and following the prompts to cancel. Your request will be processed immediately and your card won't be charged from that point forward.
Alternatively, you can contact one of our friendly team members at email@example.com to request a cancellation of your subscription. Please note, however, that it may take up to 1 business day for them to process your request.
Totally. Just sign into Your Account and edit the delivery frequency so your next delivery lines up with the date you would like.
When taken on a regular daily basis, most dogs will begin to show results within 6 weeks.
Our supplements are blended with a delicious broth-like flavor that’s extremely palatable to most dogs. Made from all-natural ingredients and botanicals, it's allergen-free, contains no artificial additives, and is 100% safe for canine consumption.
If your dog happens to turn their adorable wet nose up at their new supplement, try mixing it into some warm water or a tasty snack like plain yogurt or dog-friendly peanut butter.
If, after this, their supplement still doesn't take their fancy, we welcome you to return it within 90 days of purchase for a full refund.
Happy pet parents make happy pets. So it’s within our best interests to keep you happy.
In the event that you change your mind about one of our products within 90 days of receiving it, we’ll issue a full refund.
Simply contact our customer team on 323-922-5737 between 9am - 5:00pm PT or email us at firstname.lastname@example.org to discuss how you would like to return the product. Note: You will be responsible for the cost of returning the product back to us.
Our full Returns & Refund Policy can be found here.
We offer free 3-5 day business shipping on all domestic orders. Alternatively, if you would to receive your order sooner, you can select our paid 2-day express shipping option at checkout.
During busy periods (July 4th, Black Friday, etc.), orders may take longer than normal to be processed and delivery times may be affected. For the best arrival estimate, we recommend referring to the tracking link available in your confirmation email.
It’s also important to note that our products occasionally go out of stock, yet we may continue to sell them on a pre-order basis. In this instance, we will place an announcement on the sales page alerting customers to this, along with an estimated shipping date should you decide to go through with the pre-order.